Privacy policy
This privacy policy will explain how Studio Valere uses the personal data collected when you use this website.
Topics:
• What data do I collect?
• How do I collect your data?
• How will I use your data?
• How do I store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do I use cookies?
• What types of cookies do I use?
• How to manage cookies
• Privacy policies of other websites
• Changes to my privacy policy
• How to contact me
• How to contact the appropriate authorities
What data do I collect?
Studio Valere collects the following data:
• Personal identification information (Name, email address, phone number, etc.)
• Contact and invoicing details of clients
• Personal data contained in the translated material, in particular identification information (name, address, email address, telephone number, etc.)
• Documents for which you wish to request a quotation and/or translation
How do I collect your data?
You directly provide me with most of the data I collect. I collect data and process data when you:
• Contact me online or place an order for any of my services.
• Voluntarily complete a customer survey or provide feedback via email.
• Use or view my website via your browser’s cookies.
• Request a quote.
• Accept and sign my quote.
• Entrust me with an assignment.
How will I use your data?
I collect your data so that I can:
• Process your order and manage your account.
• Email you with special offers on other services I think you might like.
• Meet contractual obligations related to my professional activity: translation, proofreading and transcreation of documents provided from you, interpreting services.
• Meet the legal obligation related to accounting. To this end, I may share your contact and invoicing details with my business consultant.
• Issue quotes for translation, proofreading, transcreation and interpreting, invoicing.
When I process your order, I may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do I store your data?
I securely store your data in my office, in Italy.
I take the following security precautions: regulated access for IT systems; secure remote access to IT systems; secure wireless network; password-protected smartphone; automatic password-protected screen and computer locking when not in use; regular update of antiviruses and firewalls; encrypted data transmission through the Internet; data backup on a regular basis; anonymisation; password-protected storing of passwords.
I will keep your data contained in the material to be translated for 5 years according to industry practices and the terms of business. I will keep your contact and invoice details for 10 years (art. 2220 Italian Civil Code). Once this time period has expired, I will delete your data by definitive deletion.
Marketing
I would like to send you information about services of mine that I think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop me from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please contact me via email.
What are your data protection rights?
I would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
• The right to access – You have the right to request me for copies of your personal data. I may charge you a small fee for this service.
• The right to rectification – You have the right to request that I correct any information you believe is inaccurate. You also have the right to request me to complete the information you believe is incomplete.
• The right to erasure – You have the right to request that I erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that I restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to my processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that I transfer the data that I have collected to another organization, or directly to you, under certain conditions.
If you make a request, I have one month to respond to you. If you would like to exercise any of these rights, please contact me at my email: info@studiovalere.com.
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit my website, I may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do I use cookies?
I use cookies in a range of ways to improve your experience on my website, including: keeping you signed in.
What types of cookies do I use?
There are a number of different types of cookies, however, my website uses:
Functionality – I use these cookies so that I recognize you on my website and remember your previously selected preferences. These could include what language you prefer and location you are in.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of my website features may not function as a result.
Privacy policies of other websites
My website contains links to other websites. My privacy policy applies only to my website, so if you click on a link to another website, you should read their privacy policy.
Changes to my privacy policy
I keep my privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1st November 2023.
How to contact me
If you have any questions about my privacy policy, the data I hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to e-mail me.
How to contact the appropriate authorities
Should you wish to report a complaint or if you feel that I have not addressed your concern in a satisfactory manner, you may contact the Italian Information Commissioner’s Office (Garante per la protezione dei dati personali).
Email: protocollo@gpdp.it
Address: Piazza Venezia 11, 00187 Roma, Italia.